Refund policy
We hope you enjoy your NORYVA experience.
If your order arrives damaged or incorrect, please contact us within 7 days of delivery at:
Due to the nature of personal-use products, opened or used items cannot be returned for hygiene and safety reasons.
For eligible cases, we may offer:
- a replacement
- store credit
- or a refund depending on the situation
Please include your order number and photos (if applicable) when contacting us.